72-hour cancellation notice or medical form from a Los Cabo´s doctor with proof of illness or injury is required to cancel your reservation and refund your deposit. No-shows are charged 100%. If the weather is bad, we will do our best to reschedule your tour based on space availability, otherwise, your deposit will be refunded in full. If your tour is rescheduled due to weather or any other reason, 72-hour cancellation notice is still required to refund your deposit.